Service, speed, style — what more could you ask for?

Here at PosterGarden, we do our best to be all things to all of our customers. That means providing stylish, high-quality and effective displays in a speedy fashion and with great customer service. Sounds like we nailed all that for GMS Mine Repair & Maintenance. 

"PosterGarden will always be my first choice when I’m fulfilling my marketing needs," says David Lantz, product and marketing manager for the Maryland-based underground and surface mining contractor. 

A three-year customer of PosterGarden, GMS ordered our Varia.Lux Dual Convertible Display, a two-sided banner stand that's among our most versatile displays ever. Lantz says he has been "beyond impressed" with the displays. 

"The performance is stellar," he says. "The graphics are crisp and the colors are perfect. Even my underground shots that I know aren’t the best resolution look outstanding."

PosterGarden Varia.Lux Dual Banner Stand

Beyond the displays, however, Lantz says he was also more than satisfied with the customer service he received from PosterGarden project managers Craig Oxley and Justin Talese.  

"Both Craig and Justin were very responsive," he says. "Most of the management in our company works around the clock, myself included. A lot of times Craig would be getting emails from me at 11 p.m. and I’d always have a reply first thing in the morning if not sooner. When Craig was traveling and I was working with Justin Talese, he said he’d call and he did. Not a day later or three days later, but the same day when he said he would. That seems like a simple notion, but I can assure that not all of my vendors are so diligent in handling their accounts." 

Lantz also notes that PosterGarden rose to the occasion for him on a tight deadline and saved the day by getting some extra parts shipped out right away.

"With the unreasonable constraints I had for my most recent project, I thought there was no way my products would be here in time," he says. "They arrived a day prior to my personal deadline and were in the correct location. Furthermore, upon discovering that I had forgot to order the pieces of hardware that allow my banners to stand freely, as opposed to in tandem, I had to have a quick turnaround on getting these things to my remote location in Lexington. Justin worked out a delivery with the hotel I was staying in. My items were waiting for me when I checked in.  Phenomenal."

That kind of experience and feedback is what we strive for with every customer, every time. 

PosterGarden Varia.Lux Dual Banner Stand

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