Yvette, At first I resisted using a supplier I was less familiar with, but with the correspondences you and I have shared and the efficiency with which you returned my questions with answers, the next time you'll be my first call when I require this type of product. Smart businesses like PosterGarden understand that the biggest single asset you can offer your customers is personal service, and it really shows in the way you manage your clients. Regardless of your size, you've shown that you're able to give me the assurance that my work is important to you. And, just as importantly, that you value what that means to me. Thanks for your unmatched service throughout this process. That's GOLD to me and MY business.
— Joe K., Joe Kraus Graphic & Environmental Design
Hi Rod, I received our displays and they are really handsome.....I wanted to tell you that I think your service before during and after the sale is extraordinary. I can see that whoever created the company and it’s business practices was serious about the future of the brand. I am so impressed with the process that you follow, the follow-up on shipment and the thank you card that I received right after delivery. The entire process is truly enjoyable (as it should be).....Many thanks and I will be in touch as we require additional products for future displays.
— Bentley C., Sabre Yachts
The banner arrived today and it's gorgeous! Thank you so much for getting it here on time and making it look so good!
— India N., Choice Organic Teas
Ordered a custom canopy tent from PosterGarden that is just snazzy. It really helps us pop at events. We were on a tight schedule, they made it work, and still maintained quality, taking the time to do a color sample that was on the same material as the final product. Will definitely be using them again for more signage whenever we need it. Love that they manufacture right here in PDX.
— Christina C., Google
Good Afternoon Tom, Our order arrived, safe and sound, and we couldn't be happier. Everything was so easy to assemble and the carrying cases are engineered perfectly. The entire experience was very impressive, and we would certainly look to PosterGarden for any future needs.
— Deborah J., Trinity Health
Last spring my company went to showrooms for several manufacturers before deciding to go with PosterGarden and their Sophora line of tensioned fabric displays. Despite many months of delays on our end, Rod and his team stayed in contact. Once we uploaded the files they took over and did an amazing job on the printing and delivery. I would recommend PosterGarden to anyone who needs a great presence at trade shows.
— Tess W., Vertex Water Features
Yvette, Thank you and all the Portland staff involved in the installation and shipping of our Endeavor. Picture looks great, we look forward to much care free use of the stand. You have been fantastic about the critical deadlines. It has been a pleasure to deal with you.
— Brenda D., Combined Distributors Inc.
Rod, Thank you so much for your help in getting us the perfect product for our needs! The flooring looked extremely professional and garnered a great deal of compliments from other companies at our conference. We are so satisfied with the service and quality of the product and plan to be a return customer! We have already sent several people in your direction. Thanks!
— Lauren L., Applied Physics Technologies
The speed and quality of both the product and the customer service ensures that I will be using PosterGarden services again.
— Cathy P., St. Joseph's/Candler Marketing & Public Relations
Hi Michelle, Everything arrived ahead of schedule and exceeded my expectations. In fact today we set up our displays and as I was setting up one lady came by and said I just had to stop and read it all very nice. Several other vendors asked for your address. One of my neighbors has a similar display but from another company, but no comparison. I am not here to sell for your company but know we are communicating our message as well. Thanks!
— Dave A., WEO
Tom, You’ve done a wonderful job. We love it. We love it. WE LOVE IT! Thank you so much!
— Natalie G., Ronald McDonald House New York
Tom, Everything looks perfect. I love seeing a photo of the actual product before it ships. That is a great way to do business.
— Meg K., HopeWell Cancer Support
I have nothing but positives for everyone I’ve worked with at PosterGarden. I hope to swing by if ever in the Portland area. Over the year, I’ve pointed many of my designer contacts your way.
— Ivan W., Tronex International Incorporated
Hi Michelle, we received our FLORA banner stands this morning and set them up. They look beautiful and we are very, very satisfied with the results of the project. Thanks again for everything.
— Rick S., PFERD, Inc.
Yvette, They look great. Thank you so much for your patience and the professional manner that PosterGarden conducts its business. Well done.
— Terry M., Montgomery Tech, Inc.
Tom, I just wanted to write and say thank you for all your help with our banners. They turned out great and our sales staff was very happy with them. Thanks so much and we’ll definitely be ordering from you guys in the future.
— Tara A., Daily Thermetrics
Michelle, We just finished unpacking everything and we LOVE the dipslay! The quality is wonderful and we will definitely order again. The carry bags were sturdy and attractive, the displays went up and down easily. We are very happy with the lights too. All in all we are extremely happy with the product.
— Peg G., Snow Pond Design
Working with your company was one of the best experiences I’ve had in my 40 years of being an Art Director. You guys are great, the product excellent, the service spectacular. Thanks for everything. You’ll be hearing from me and/or my client again.
— Kim W., Open Road
I just wanted to take a moment to inform you of Justin Hansen's Outstanding Performance. I have been working with him on an order and he has been nothing but professional, courteous, and helpful in this process. His customer service skills are well worth commending. I only wish that all service providers were as easy to deal with as Justin has been. I will most certainly work with PosterGarden in the future for any Trade Show necessities your company offers; and I hope Justin is there to help me when I do.
— David B., Office of the Chief Marketing Officer, State of Vermont
Thanks Michelle - you guys at PosterGarden are great and I want to thank you for your consistently superior customer service. The poster looks great.
— Linda P., Coperion
Just a note to say THANK YOU to Rod Carlson and the team at PosterGarden for everything you did to make our order come out perfectly and arrive on time. We are thrilled with our banner! Your workmanship and attention to detail are top notch. We will hang our banner proudly when we go to trade shows this season.
— Jennie K., At Home Quilting, NY
Thanks Yvette. I appreciate the superior customer service that PosterGarden has provided to me.
— Susan F., SAIC
Thanks again Yvette! You guys are amazing!
— Marion B., Bitstream, Inc.
It has been a real postive experience coordinating with the experts at PosterGarden on creating retractable banners. The level of service, quality of product and overall efficiency with which they demonstrate is unmatched. I provide them with what they request and then my job is done. The final product has been perfect every time.
— Andrea J., Special Events Coordinator, Silhouette Optical
The banner was PERFECT – colors were great and the material was great!! This will look awesome at the show. I appreciate your time and look forward to working with you again.
— Stephanie A., ILC Dover
The table runner came today, everything looks great! We are very pleased with everything, it is very high quality and I can’t believe how sharp the graphics are. Thanks so much for all your help.
— Tamara H., Greeneville City Schools
I just wanted to take a moment to let you know that my sales rep, Michelle Suffin was nothing short of wonderful! I had an order that I needed on a very time sensitive basis and she kept me informed, got it sent on time and her follow-up was fantastic. Made this project much less stressful for me! I truly appreciate all her efforts.
— Kristie L., Studica Inc.
The poster looks fabulous! It is packed and ready to be shipped to our show in London. :) Thank you for the amazing service, quick delivery, and great-looking product. Feel free to check in when we start designing art for our October/November shows.
— Lauren T., Creative Teaching Press
In my 25 years of doing business with a variety of promotional vendors, I’ve never run into a more efficient and courteous company as PosterGarden. Kudos to you, your boss and whoever is running the company. The quality and turn-around time on our project was stunning.
— Kim R., MVMA Communications
I wanted to be sure to express what a positive experience we had because of the customer service we received working with Poster Garden. We were novices at using trade show product and had lots of questions. I was repeatedly astounded at how helpful, patient and available Tom Stefanak was. He was outstanding to us and I would recommend Poster Garden to anyone simply because of the care and attention he showed us. He is an outstanding asset for you to have on your team.
— Emma F., Grand Teton National Park Foundation
I was very impressed with the order process and the actual product. Customer service provided from the moment I logged on to the website was great. Rod Carlson knew the products and helped me to choose the right one for my event. The order was completed and delivered in time and as promised. The product is great. Way to go Rod and PosterGarden! We need more companies with that kind of level of customer service.
—Kira M., Events Coordinator Ericsson Television Inc.
I had met another vendor who had looked at your displays but ended up going with another display that he was disappointed with. He came by several times and just absolutely loved our display, he said that we had the best display he’d seen all season. He said that he was going to call you all first thing when he got back, so I gave him your name. I hope he was able to get in contact with you!
—Magin P., EMB Medical Services
I have been very impressed. You and your company have done a great job. I intend to work with you again. Thank you.
—Brian S., Director of Marketing, Americas & Europe Integrated Research
The show went really well. The banner was a huge success. It arrived on time, set up easily and we are glad to have done it. Thanks again, we'll spread the word about Poster Garden!
— Joshua S., Sales / Marketing Vital Landscaping
Thanks for following up with your customers and actually caring about us. Your company obviously has understood the importance of proper customer relationships management. The products have been working great for us and helped us dramatcially reduce our setup time while improving the looks. We've used them several times since then and they hold up very well to the travel and use. We are 100% satisfied not only with the products, but also with your good customer service. I have already referred several companies to call you and will continue to do so. Thank you so much!
— Patrick T., Director of Markeing/Product Manager
It looks fantastic Poster Garden! Thank you so much!!! You have been incredible to work with and we'll definitely go through you for future purchases. Thanks again!
— Cindy E., Director/Sales and Marketing
By the way, your people have been fantastic to work with. We hit you pretty hard with some quick turnaround and had a few changes along the way and everyone hit the mark on everything and definitely exceeded expectations! You will be the first call I make when we need anything!
— Susan F., Vice President, Marketing PNC Equipment Finance
I just love Poster Garden!! They have saved my company from becoming an extinct tradeshow dinosaur. We used the first pop-ups at OTC last year and our booth traffic doubled. We currently have 4 pop-ups at FDIC this week and we are anticipating more booth traffic than usual!
— Frances B., Bauer Compressors, Inc.
Looks great. I love your customer service and will be pleased to recommend you. I saw this retractable poster and asked the person displaying it where she got it and she told me from you – and she raved about your customer service. I can see why!
— Bonnie D., California Culture Change Coalition
We just got back from the show. The display was perfect. Thank you for helping us.
— Shoja S., Moom
I wanted to let you know that we received many compliments on the banner display and gave out your company's info to other vendors interested in updating theirs as well. Thanks again!
— Teresa M., DreamScape Exteriors
The table throw arrived this morning and it is perfect! Thank you for your help. I look forward to using this at many shows.
— Debbie S., CPSE Inc.
I must brag that not only was my stand the most beautiful, but it was in a class all by itself. No other banners compared even remotely. Thank you.
— Regina S.
The email follow-up, the shipping follow-up, and the thank-you card were great. The way your company operates is fantastic.
— Mike M., Kieffer & Co. Inc.
I just wanted you to know that at least 6 other exhibitors loved the stands and the quality of the graphics and asked me where I got mine. They were really jealous of how I just put them up in less than 5 minutes with zero agony. Your customer service was excellent! It was so easy to work with you, and you answered all my questions with patience! I will definitely recommend you to people who need a trade show booth.
— Seth F., EM Capital Management
Thank you so much for your help in coordinating our order for our trade show this past week. I am very pleased with how the retractable banners turned out. They are going to be great for future shows. It was a pleasure working with you and I will keep you in mind for any future needs we may have.
— Karen S., OrthoSynetics
Thanks for all your help! Your customer service is EXCELLENT!! And, I look forward to working with you in the future.
— John H., Kicker
I had been traveling the past week and got back into our office to find a nice surprise: The president of our company had set up the whole display in our conference room for a major presentation. It looked fantastic, and actually the prime rib graphic at the bottom got the prospects attention! You all did a great job, and I certainly look forward to using you again for other projects we may have.
— Eva J., Deli Brands of America
Once again Postergarden has provided EXCELLENT customer service for us! The Nursery loved the quality of the stands and can't wait to use them at shows—and I really appreciate how thorough you were through the whole rushed process. Even under duress you came through again with flying colors. I can't tell enough people about Postergarden and what a pleasure it is to work with you all.
— Robert Z., Corporate Communications, Evergreen International Aviation, Inc.
I just wanted to let you know that we received our banner today and it looks great! We are all very pleased with the merchandise and your level of service, especially the speed with which you were able to deliver us the finished product. We'll be sure to keep you in mind for any similar products in the future.
— Amanda K., Support Coordinator, Altus Canada
I am very picky, yet I lack the expertise of a graphic artist. So when we started talking about our project I was nervous to say the least. I wanted you to know how very pleased I am to have worked with you and Poster Garden. When I spoke to you, it almost sounded too good to be true. A light weight display, made with quality; and people at your facility that were as picky as me. Well, we are very pleased with the quality of the graphics, and the quality of the units themselves. Each one of the 5 posters is beautiful, the colors are vibrant, and the resolution looks good even very close up! We are impressed. You have been efficient with immediate follow up and very pleasant to work with at all levels of this transaction. Thank you for making this a smart decision for our company!
— Maria H., Oreq Corp
We got all of our signs and the stands yesterday for the National Association of Broadcasters show. We have two booths at NAB—one for our radio division and one for our television division. The posters we ordered from you were for our television booth, and the radio sales guys said that they loved the signs, but they were jealous that the radio booth's weren't as nice! I'm thrilled with how the signs turned out and how quickly and easily I was able to order from you. I appreciate your help with these signs and with my stressed-out nerves!
— Ashley B., Scott Studios
I wanted to pass along my thanks for all your help in getting Golf Gems' poster order filled. We received everything in good order and on time. You were most courteous in understanding of our tight deadline and the worries of this concerned customer! Your help and professionalism are most appreciated and you have won our support for references as well as future needs. Thank you.
— Diane S., Vice President, Golf Gems, Inc.
I just got back from the AAPS show where we used the banners you recently printed for us, plus the roll-up document stand. I can't tell you how many great comments we got. We had people down on their hands and knees writing down your contact information from the label on the document stand. I hope you get some good leads from this. Thank you for making us look so good!
— Jan K., Lipomics
The banners are beautiful. We are thrilled!!! Thanks for all your help and patience and please pass on the credit to all who contributed. I just got back from our meeting and the banners were a big hit. We will be back.
— Sharon A., Stober Drives Inc.
I received the banner today. Looks Great!!! Love it. I really think it will make a statement! Thank you again for working to get this to us before our show.
— Karyn M., United Access
Years ago, when I first got into marketing, my sales manager taught me a saying; “There are three things you want in a marketing piece, you want it fast, cheap, and good, but you can only have two of your three wishes.“ So I always plan on giving up one of the three - fast and good means it will be expensive, cheap and good means it will be slow and soon. Well, you and PosterGarden have proven my old boss wrong for the first time that I can remember. Not only did you bail me out of a time crunch by delivering my posters in record time, but the quality was excellent and price very favorable. Unfortunately, the pace of business today requires that many of us have to wait until the last possible moment to get marketing materials done. This time, my schedule was so tight, that I didn't get to look at the posters until I was hanging them up as the central part of my tradeshow booth. It was a big risk and the results could have been disastrous. To my delight the posters were perfect! The color popped,the assembly was a snap and the posters drew lots of attention. You really saved the day! Thanks so much to everyone at PosterGarden.com for going the extra mile. Keep up the good work, and I'm looking forward to our next chance to work together.
— John B., Director of Sales & Marketing, Materia, Inc.
Aloha!! We are very pleased with our banner stands! They look great! Thank you so much for all of your patience with the images and for all of your hard work. Mahalo.
— Dawn K., Maui Jim Sunglasses